Privacy Policy

APARMITA

Last updated: 2026  ·  aparmita.com

Aparmita Wellness ('we', 'us', or 'our') operates aparmita.com and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it.

By using our website or placing an order, you agree to the collection and use of information in accordance with this policy. We operate from Kathmandu, Nepal, with a presence in Bangkok, Thailand, and serve customers in over 90 countries worldwide.

 

We collect the following types of personal information when you interact with our website or place an order:

 

Information you provide directly:

•        Full name and contact details (email address, phone number)

•        Shipping and billing address

•        Payment information (processed securely through third-party payment providers — we do not store card details)

•        Order history and preferences

•        Messages sent to us via the contact form or email

 

Information collected automatically:

•        IP address and browser type

•        Pages visited and time spent on our website

•        Referring website or search terms

•        Cookie data and device identifiers

 

We use the personal information we collect for the following purposes:

•        To process and fulfil your orders, including packaging, shipping, and delivery updates

•        To communicate with you regarding your order status, returns, or enquiries

•        To send promotional emails and newsletters, where you have opted in to receive them

•        To improve our website, product offerings, and customer experience

•        To comply with legal obligations and resolve disputes

•        To detect and prevent fraud or unauthorised activity

 

We will never sell your personal information to third parties for their own marketing purposes.

 

We share your personal information only where necessary and with trusted parties, including:

•        Shipping and logistics partners who fulfil and deliver your order

•        Payment processors who handle transactions securely on our behalf

•        Website hosting and e-commerce platform providers

•        Analytics tools that help us understand how our website is used (data is aggregated and anonymised where possible)

•        Legal authorities, where required by law or to protect our rights

 

All third parties we work with are contractually obligated to handle your data securely and only for the purposes we specify.

 

Our website uses cookies — small text files stored on your device — to improve your browsing experience. Cookies help us remember your preferences, understand how you use the site, and serve relevant content.

Types of cookies we use:

•        Essential cookies — required for the website to function (e.g. shopping cart, session management)

•        Analytics cookies — help us understand traffic and usage patterns

•        Marketing cookies — used to show relevant advertising, only where consent is given

 

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of our website.

 

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including for legal, accounting, and reporting requirements. Order data is typically retained for a minimum of five years in accordance with applicable commercial law.

If you request deletion of your data and we are not legally required to retain it, we will delete or anonymise it within 30 days of receiving your request.

 

Depending on your country of residence, you may have the following rights regarding your personal data:

•        The right to access the personal information we hold about you

•        The right to correct inaccurate or incomplete information

•        The right to request deletion of your personal data ('right to be forgotten')

•        The right to object to or restrict certain types of processing

•        The right to data portability — receiving your data in a structured, machine-readable format

•        The right to withdraw consent at any time, where processing is based on consent

 

To exercise any of these rights, please contact us through aparmita.com/contact. We will respond to all requests within 30 days.

 

As a globally shipping business based in Nepal, your personal information may be transferred to and processed in countries outside your own. We take appropriate measures to ensure such transfers comply with applicable data protection laws and that your information remains protected.

 

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their personal information, please contact us and we will delete it promptly.

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised effective date. We encourage you to review this policy periodically.

 

If you have any questions, concerns, or requests relating to this Privacy Policy, please contact us:

 

aparmita.com/contact

Kathmandu, Nepal  ·  Bangkok, Thailand